Hooters

Just picked up a to go order….$18 for ten piece boneless wings and side order “curly fries” with cheese….I got stale tasting waffle fries with a few curly fries…the shape of fry doesn’t matter, it’s the fact that it tastes like the fries had been reheated several times or sat there forever. Same for the wings. Always been a fan but they should definitely check to go orders better.

Waited over 20 mins to be seated. Another 20 before getting our drinks and that was after my husband asked for a server. They were short staffed and did not have a hostess which is understandable. Once seated we could see our server and another one both hanging out with a male customer at one of the tables. Food was amazing and came out quickly once ordered, but service was so bad we will not be going back.

Hooters is good food. I can't give it five stars for this particular location as much as I want to. That's simply because it's just.....run down. As far as I know it's over 20 years old, and I'm not sure it's been updated more than maybe once since it opened. Again, the food is good as it gets. The beer is flowing and cold. Granted the wings are smaller than I remember, but they were still tasty. I should have gotten a hotter sauce.

I never write reviews but I’m only writing this in hopes that corporate sees this and gets this guy out of there business. Mark, “the manager” is a terrible asset to their company. We were waiting 2+ hours for our food only to receive poor service. We love hooters so this was honestly such a let down for us. We kept asking for our food and finally the manager Mark came. Instead of being understanding and helpful he told us too bad and to never come back.

We got here around 9ish, not too busy & a party of five. I’m not sure about your turnover rate but the server was either juvenile or incompetent. The app was the last thing to come out, they attempted to charge me for excess drinks I did not receive. Obviously dissatisfied, my party waited over 10 minutes to get our check while waitress flirted with a new group of patrons. I definitely showed my not being satisfied to which I saw the waitresses remarking to the manager at the cash register. Looked in my direction, never came over. For a lack of words my visit was hot garbage & I was the one who suggested coming here! Ironic

Worst experience at a Hooters I've ever had!! Ordered food and drinks right away, drinks took 20 mins to arrive and food came out cold and another 5 minutes apart before everyone got their order. Never brought extra plates. Requested refills on soda and ordered another drink, took 15 mins before waving down waitress to be told they can't make the drink and if I wanted a different drink. Requested at least the soda refill as she rolled her eyes and walked away. Ordered dessert and notified server that we were celebrating a birthday. Waited another 15 mins for her to come by and ask if we needed the check, requested to-go containers and the cake for our birthday guest. Came with cake in another 10 mins but no boxes, at this point everyone was inpatient requested to-go containers once more. After another 15 mins threw containers on table and walked off. At which point I found the manager and expressed all my concerns in which he replied "oh no, she never gives bad service, no birthday song! Tell me what I should do as you already paid." Notified manager we were from out of town and never had this experience anywhere else. Never intend on returning. A big waste of money, it's definitely not cheap.

Went there on a very busy baseball tournament 4th of july weekend and the manager Marc was absolutely amazing to our large party of 40 ! The staff was on point and food was delicious. Its been a while since ive seen a manager actually manage a restaurant exceptionally well and put in alot of work to help his staff ! Thank u Marc and Hooters girls for amazing service ! #xsquadbaseball el paso, tx