Phonomena

Security at the Churchill Central Complex is appalling - Management does not allow security inside stores such as KMart for example. Found that out the hard way in December 2021 when I was physically assaulted when I (foolishly) stepped in to protect the staff members whilst I was shopping at the KMart store in Churchill and going through the self checkout where a woman and man were attempting to steal a trolley filled with items from the self check out area at the front of the store. I am 6 foot tall and a large frame and this woman still struck my face even though I was not violent towards her merely reminding her that there were families with young children (babies) present and she needed to remember where she was. She responded by assaulting me by striking me in the face. Class act as you can probably tell. The police were called but by the time they were on the premises the culprits had gotten away and the security guard had managed to get the number plate but we all watch the news and know that that vehicle was probably stolen anyway. The fact that security was advised previously to not get involved because of Management orders goes to show that not only do the management of Churchill Centre not regard their staff working in the stores of the complex very highly but they also don’t hold too high a regard for the patrons of the store as well. Our safety is clearly not a high priority on the list of the management at Churchill centre so why continue supporting them when they clearly do not support us? Stick to shopping online for peace of mind and safety. Times are getting tougher and if I - a 6 foot female can be assaulted - what do you think a lost cause like that pair I had the misfortune of encountering would do to say an elderly couple or a pregnant woman or someone with disabilities? Do not shop at this store. It is not worth risking your health and safety for somewhere that clearly does not support their staff or customers

The children's playground is a great addition to let parents relax and have some food while the kids burn off a lot of energy. The other downside is there's only one rest rooms in the middle of the shopping centre so it can be a rush to get a younger child to the bathrooms if one of the other stores don't have a bathroom you can access