Whataburger

Wasn't going to write a review but the young employee I spoke with about the issue gave me a weird look and closed the window in my face. Doesn't matter what the customer is complaining about, you get your manager if you think there's a problem. Now you have a bad review. This morning's line was the hottest mess. After ordering, I waited 25 minutes in line to pay. There were 3 cars in front of me, double stacked. The two in the front of their line received their order but didn't move. Turns out BOTH cars had to send back their order. During the time waiting for their order to come back, the other car in front of me fully receives their order. The employees failed to get the waiting cars to move - there are parking spaces for this purpose, to not hold up the line when you make a mistake or something takes too long. The car in front of me had his food and still had to wait 7 minutes for the returned orders before he could leave. Today was a hot mess and I feel really bad for anyone that has plans today and visits this location

This location never seems to have fresh fries. I rarely eat out anymore and wanted to treat my son to a kids meal today and got a medium fry for myself. The chicken strips in the kids meal were fresh and crispy, but both order of fries looked and tasted like they've been sitting out all day. They were just room temperature, soggy, and brown. We came here at the beginning of May and got the same nasty old fries.