Starbucks

Hi team, I really don't like doing this but it seems to always happen at this specific Starbucks at Werribee. I bought grande green tea latte and paid extra to have soy milk and extra for an additional scoop of green tea powder. This place always serves the cup nearly a quarter less than the cup size. I've asked for this to be replaced but has gotten the same amount on the second drink anyway. Furthermore I didn't get the extra scoop of green tea powder that I paid for. The staff should really be trained more and should really be mindful. We pay for the drinks we get, we deserve what we pay for.

I understand it was busy but i still paid for the size I ordered. I did not mind the wait and getting served last, despite coming in before 5 other customers, what's more disappointing was getting my drink that tasted nothing like the usual (awful taste) and paying for a size and getting less my money's worth. I appreciate that it was stressful Naomi but let's do better next time.

It's always an interesting experience going to a starbucks in Australia because you would probably end up feeling like you 'don't know coffee'. But I think starbucks is great for cold coffee/drinks that most coffee shops don't usually provide. We got cookies and cream frappucino and a vanilla sweet cream cold brew. The frappucino are notorious sweet so no surprise there, but the cold brew was really nice. Perfect drink for a warm day. Plenty of indoor seating available. We also grabbed a cinnamon scroll which was also really nice. Highly recommended!

Bought a vendetta Mocha Frappuccino for the first time here and it was only a glass of crushed ice topped with whipped cream. The coffee was barely there. Super disappointing to receive something like this for the $7 I paid. Really hope the Maccas coffee frappe comes back soon as it actually has some real coffee in it.

Every time I go to this store it is closed and only open to drive thru, or just completely closed. multiple reasons every single time from ‘plumbing’ to ‘floor cleaning’ to ‘unexpected reasons’ the lines for the drive thru are a traffic hazard as they go out through to Tarneit road and the inconsistent opening hours is such a pain. Please just post updated trading hours online if closing early as stated on your signs. I understand due to current circumstances that you may not be able to have dining open but you could still serve customers so they don’t have to create a traffic hazard and wait upwards of 30 mins for a coffee. Please don’t waste time driving here from a distance, as their trading hours change almost weekly with no notice. Id love to see these issues fixed but until then this review will remain. Here are photos I have taken from multiple occasions

I would of thought if you bought one of the $40 Starbucks travel cups you would get a complimentary coffee in it. And given that we bought 2 of them and asked the young person behind the counter if we get a free coffee for buying $80 travel cups the answer came back. Oh. O we don’t offer that here. Well we better support our local cafes then.