Wendy's

If you ever wonder why you are having to wait in the drive thru line for over an hour (mine wasn’t by choice, was picking up a prepaid order for someone else), this is why. Dining room closes at 3 and employees can’t be bothered to work like they are paid to do. Oh and they also decide to close the whole restaurant 3 hours early, leave the interior lights on, and let guests sit at the speaker for 10 minutes waiting to be greeted, only then do they have the decency of putting the headset on and say “we’re closed”. If you’re that incapable of operating this (obvious) poorly ran business, at least try to be a decent human being and make it known.

Don’t try to come an hour before closing. They’ll tell you they’re closed anyway, even if you have a mobile order. They were rude about it and yelled “we closed.” They wouldn’t honor a mobile order that was already placed. The workers want to leave as early as possible. If you close early then stop accepting mobile orders and change the advertised closing time. It’s ridiculous. Don’t say open until midnight if you close at 11pm. I wouldn’t get away with that performance at my job.

The staff was dreadfully rude. After finding that the dining room was locked despite advertisement of being open, I attempted to call the restaurant to clarify. No one answered the phone. I proceeded to drive-thru to order and asked the lady if the dining room was open at set times or permanently closed. In an loud, aggressive tone, she retorted that the dining room was closed and did not clarify further. I repeated my question, and the lady aggressively asked if she could take my order. In the background, I could hear someone loudly shout through the speaker that the dining room "...was open 30 minutes ago." Sensing the rudeness and evasiveness of the staff, I opted to leave. In no way was I disrespectful or otherwise deserving of the treatment I received. Needless to say, I would avoid this location at all costs. Their communication skills are terrible.

In my last 3 visits, haven't gotten my order right once and haven't been able to count to six nuggets either. Don't bother asking for a refund, you'll be stuck in their drivethru for an hour and they lock their lobby. Hopefully their franchise owner will hire an actual working staff and turn the business around - but I wont be a customer anymore.

The employee at the drive thru window was rude. She did not acknowledge us when we drove up, she opened the window and shared the amount due barely looking at us. At NO point did she thank us. She took the payment and handed my husband his card and the food and closed the window. The only communications was the amount owed. Customer Service is very important, there was none. On top of this the food was cold. I tried call Wendy’s customer Care and sat on hold 15 mins with no answer.

Would give zero stars, Ordered from here twice the first time the burgers were wayy too greasy and made my family sick. But we didn’t think anything of it since there is a bug going around, but today was even worse. We ordered the same thing hoping to get a better outcome and it was even WORSE!!!! The burgers was cold and yet again made us sick to the point of vomiting and this time the nuggets were cooked in old grease and were hard as hell “THAT FOOD COULD HAVE KILLED US”.

Worst experience I've ever had here the young lady who took my order at the drive through around 144pm today was rude, her tone was just as short as she was and her attitude was very unprofessional. She actually got upset because i didn't want bacon on my salad! She rolled her eyes and huffed and puffed behind the drive through window and get this the Manager was standing right there watching her. When i tried to talk to the Manager about the rude and unprofessional worker SHE GOT A ATTITUDE also.. listen I get the hiring shortage but this right here aint it Wendy's yall can do better than this surely. I'm never coming back