Starbucks

For several years, we have always had issues with this Starbucks making our drinks correctly. Don't expect to receive a correct drink if you make modifications. We frequently receive normal milk instead of nonfat, or are shorted on pumps of syrup. On my most recent visit, the barista set my drink on the counter for my pick-up, and it was totally ripped off on the amount of milk. I did not order a Venti to pay for a grande in a Venti cup, that's how bad it was! I immediately asked the barista to add more milk (since it was a cold drink) and she rudely agreed. I noticed she had to go to the back of the store to open a new milk. So basically out of laziness she jipped me on milk because she didn't want to go get more and hoped I wouldn't say anything. On this same visit, we also ordered a hot chai. I left with the hot chai to deliver it to my mom, only for her to taste it and realize it was barely flavored! It was almost the color of plain milk, not chai colored (see photo). Then I remembered that when the employee made my chai after the hot Chai, she went to fill up the chai canister. So she skimped out on the first chai's pumps because it had ran out, and the second chai's milk because it had ran out. Lazy! The training and management must be subpar because issues like this have been happening for years.