Goldsteins Bakery

Recently went to the Reedy Creek shop. Waited while the only person serving talked & talked to a customer and then waited while they asked the customer’s child what she would like (she was only choosing a couple of small cakes) and finally decided we had waited far too long whilst not being acknowledged at all and left without purchasing a large order of pies! Will not be going back….terrible staff. No idea about customer service, spending five minutes chatting to and finally serving someone who is making a very small purchase, while serious paying customers are completely ignored!

Lovely that they offer vegetarian and vegan food although a lot more options would be appreciated! I have had hit and miss experiences with the staff. Some staff are rude but I was recently served by a lovely girl called Chloe. She came across as a naturally sweet person. They need more like her working there!

Absolutely annoyed. Very sullen server..bought muffin and coffee. Had to ask for muffin to be heated had to ask for some cream with it. Came out still in its paper with one side peeled down and cream on the paper. Told to get your own spoon..did she see the walking stick?? Coffee comes out all spilled down one side and big puddle in saucer..didn't even bother to wipe side of cup. Bad attitude bad service bad coffee. Only going to coffee club from now on. Plenty of photos taken.

Came into the store the other day and had a fantastic experience, I would love to thank the wonderful staff who served me the other day especially the young girl named Chloe, she was polite, smiley and over a well mannered person. Will definitely be visiting again and would love for this message to be passed down to her.