Five Guys

This is more of a review of customer service. The very nice lady who took my order was awesome. I ordered a bacon cheeseburger with ketchup, mustard, and onions. I took a second to scan the menu one more time to see if I wanted anything else. I saw there was grilled mushrooms. I asked to add the mushrooms. This amazing lady. Kindly insisted to try the mushrooms first. Immediately I understand she knows something I don’t. Lol. Yes I would like to try them. The mushrooms were slimy and undercook if that. I thanked her with much enthusiasm for her very politely ensuring me that my delicious burger will be much better off with out the mushrooms. After everything the burger was delicious and soggy mushroom free. Thank you who ever you are nice teller lady.

Was very disappointed with my pickup order. The fries were sooooo salty rendering them inedible. Truly disgusting fries and normally are pretty good. 2 of the other sandwiches were screwed up so all the toppings from one order ended up on the wrong sandwich, and couldn't just be switched bc the condiments were not the same. Also my order was not ready at the indicated pickup time. Get it together Guys!

My husband went in to get our food at the Hackensack NJ Store, apparently they are shorthanded. The girl handling the cashier was also handling the grill with the same gloves!!! Then she coughed into her gloves and continued cooking without changing them or washing her hands and my husband asked her if she can change her gloves to new gloves, she looked at him and continued cooking. Also, my order was wrong! I'll never go there again!

These burgers are so fresh. Delicious and made to order with a long list toppings. The fries are good and they always give you so much extra. They also have vinegar to dip. The soda machine has a ton of options. While you wait you can snack on some free peanuts. One of the best fast food burgers that you can get.

Friendly servers and good burgers, yet they space was not clean enough to enjoy the food. Peanut pieces on the floor, wet floor with ice around beverage dispenser. Instead of mopping, they just put a cone there. I saw more than four crews but no one seemed to clean the dining area during my 30 min visit.

I don't ever post reviews because most of it are lies, but this is something else. Ordered a regular burger and regular fries through uber. When I got my food the bag felt very light and when I look inside, I see a just barely filled cup of fries. Spent $5 bucks for a decent batch of fries and they barely give me any.