Firefall Coffee

We came to order coffee and ended up leaving gradually along with 3 other parties. The worker was too busy conversating to a current customer and just appears to really not care so much in focusing in getting the orders done (from my perspective along with 3 other parties that just left). My buddy just said, "let's just go to the supermarket down the street and get our coffee" and indeed, there was self-serve coffee without the wait all the conversations. I've been to other coffee shops, when there is a line of customers, the staff would say, "Good morning, we'll be with you..." to something like that. There's an acknowledgement letting the customer know that there's a line and the staff is working in taking the orders and prepping it unlike the experience we had along with 3 other parties at FireFall Coffee. I hope this is not how FireFall Coffee's customer service is like normally.