Dunkin'

Excellent customer service. However, almost every time that i go here, they do not have any more bagels of any flavor. Also, when they do have bagels, they charged me separately for the bagel and cream cheese instead of charging me for a bagel with cream cheese as 1 item. This makes the price go from $2 and change to $4 in change. If this happens to you, let them know right away so they can refund the difference.

Switched over from Starbucks and have been extremely annoyed with this location. Will be avoiding this location going forward. 1. They can’t handle curbside orders. You’ll end up waiting 20 plus minutes for an order when you have kids screaming in the car (and baby). Making me regret ordering. For us moms, if you can’t handle curbside orders. Turn them off instead of wasting our time. 2. I walked in (ordered 20 mins ahead of time). Order was not ready yet. Literally had one woman working at the busiest time in the morning on a weekday. She then yells for people to come help her and 5, yes FIVE, employees walk behind the counters to start doing their job (8:30AM on a weekday). There were 10 people waiting for orders. All in all it took 45 mins from the time I ordered to get two coffees. 3. My husband picked up an order today and they were out of bagel twists. The woman in charge was extremely rude and said “we don’t have them” without offering any substitutions. My husband asked if he could have another item (given we paid in advance) and she said “JUST THROW IT IN THE BAG”. Without offering to warm it up or ask if he wanted anything on it. Starbucks is overpriced, but I never have to deal with lazy employees who hate their job and take it out on customers.

Walked in 45 mins before they closed and was denied getting anything hit because all the ovens were off ?? Ordered unsweetened ice tea and was given green tea that she claimed is what I ordered. After back and forth a couple times she finally gave me what I ordered. No one's running on this Dunkin with that attitude

If you want to wait 15 minutes for a coffee this is the place for you they claim to be understaffed with a team of 5 people I got to dunkins everyday and none other I’ve been too has had more than 5 people and most of the times they don’t even have 5 people working and every other one has been faster and more efficient even at this dunkins the quality of food/coffee is horrible stay away if you can