Cracker Barrel

Very disappointed in the service this past visit. I know it was Mother's Day; however, our issue wasn't that we had to wait in line for an hour to be seated. Our issue was that our waitress kept forgetting about us. We were seated and she promptly came to our table and got our drink order, request for biscuits/cornbread, and food order. We eat there are frequently enough that we already knew what we wanted to eat. I expressed to her that I was particularly hungry after having to wait and that I wanted to get our biscuits and cornbread soon and not wait on our meal to get them. So she returned with our drinks and no bread. She said that they were just coming out of the oven and she would bring them right out. By that time three other tables had been seated in her area. She greeted them and got their drink orders. She brought our food out to us still with no bread. I reminded her about the bread and she said I'll go get it now. Then, I saw her serving bread to the other three tables that had just been seated. She did not bring us our bread at that time. After waiting a while and halfway through our meal, I got the attention of the hostess and asked her for bread. She brought us the bread that we had been requesting. There was no wait. She simply went back there, got it and brought it to us and it was fresh and warm. I do not understand why we were seated first and everybody else got bread well before we ever did. She returned to our table later to check on us and never apologized or even mentioned the bread. That was rude.

Food was great service was polite... Do not get in a rush. Tuesday morning low traffic... And although everything was perfect food-wise... And as I said the service when it was received was extremely polite... It took forever from start to finish. Maybe low staff I don't know. Dang Gina, 30 to 40 minutes took an hour and a half.. 3/4 of the place was empty. Other than that I would have gave it a higher rating. I think postcode has hit a lot of places like this in the staff department... On my way out I saw a sign down the road and the waffle house window said hiring all shifts.

I love Cracker Barrel! They've got good southern cooked food, the gift area always has a great selection that is set up beautifully, and the employees are friendly! On certain days of the week it's hard to get in and you'll have to wait 30 minutes to an hour. That in itself is evidence of quality food and a great atmosphere! Worth the wait!

Was very disappointed on this visit. Vegetable soup was on the menu. I ordered that with a loaded baked potato. Waitress came to tell me that they were out of soup. OK. I opted for baked potato. When potato arrived it was not edible. It was overcooked with skin being tough. My friends was the same way. With that being said I didn't eat. (I know I could have ordered something different but after recovering from a 3day virus I wasn't going to push it.)

I haven't ate at cracker barrel in a while so I was psyched to go. Although it wasn't awful, it wasn't the best either. When our food came out, it was warm. However, it was hardened on the outer edges and tops as though the plates were partially pre-made and just sat under a heat lamp for a while. Maybe it was just bad timing for us to go have dinner but I wished it had been better in the way I knew it could be. The staff however, were the stars there and were friendly and polite!