Subway

Food was delicious. Known some of the workers there through my entire life going through multiple jobs. David I think I'm saying his name right. Asian guy I think. Been there for years and has made my order perfect each time. He also has that customer service potential that makes my interactions with him very pleasant. I have also briefly to the manager their before she seemed very focused on making the subway a great spot for customers looking to get a meal without any negative vibe about the workplace.

An adult employee provided EXCELLENT customer service while the teenage employee entertained her friends around 7:35 PM. When two additional customers entered the restaurant, the teenager employee chose to stand outside the store only to walk further down the walkway when the adult employee requested her assistance. The teenager's friend returned with a smirk to announce the teenager's ride pulled up, but I saw the teenager hanging outside still when walking to my car. Both the owners and manager should be ashamed for hiring an employee with poor work ethics.

First off, the employees need to learn better customer service skills, they are so RUDE! Went in to get my family subs today! Was told once we got to the condiments that they were out of Mayo and only had packets! I proceeded to tell the lady that I want Mayo on 3 subs, she then looked as if she didn’t want to add Mayo using the packets! The nerve, so I told her don’t worry about it and still took the subs without mayo! There should be a sign stating they are out of things when out! I will not be returning!

I didn’t like the tone the woman had with me or my parents. Y’all know that kinda aggressive tone someone uses when they’re getting annoyed with another person. I understand how stressful it is to be working with the current pandemic going on but you should use a respectful tone with the customers. We weren’t rude at all and my parents aren’t fluent in English so of course they were having a hard time ordering. The fact that my parents didn’t even complain made me even more upset. We just wanted a nice lunch.