Oak & Vine Gladstone

I stay at The Oaks Gladstone often. I have never had a meal that I have found satisfactory but tonight is the straw that broke my back. The rump steak was ordered as medium rare. It was well done to charcoal. I ordered it with mash & veg. No mash whatsoever. They also never provide salt or pepper. I like both. I am willing to suffer the cardboard ates but this is too much. The Oaks need to have this conversation. The menu is poor and when it is cooked poorly it's very annoying.

We visit Gladstone once or twice a year for a break and have eaten here twice. Staff are friendly and helpful, but we find the food to be rather average. With a cost of $66 for steaks and fries it would have been better to visit any pub. The wife's steak was ok, but mine was as tough as leather, difficult to cut and un-eaten. Staff changed the steak, but the second steak was only marginally better. With all the waiting and disappointment it ruined our evening

We chose to stay at this hotel due to this restaurant recently adding a very impressive looking vegan menu. This was the $20 "vegetable stack". Which we were overcharged for. I'm an international flight attendant, I've never been more disappointed in room service in 10 years, and after a long day driving my partner was insulted and frustrated that this was the meal she'd looked forward to. We dumped it in the bin and ordered from Uber eats. Your kitchen should be utterly embarrassed and ashamed. I'd call your "chef" a cook but that would be an insult to cooks everywhere. Go back to flipping meat patties at hungry jacks. Update : we were told the general manager would contact us. Still waiting, 26-9-21

DECENT RESTAURANT ON MAIN STREET IN GLADSTONE The Oak and Vine is part of the Oaks Hotel and is a reasonable option for dinner and drinks. There are a couple of al fresco benches that can be nice in the warm weather. Food is fairly typical "pub fare" and the menu has a good selection. People with mobility issues will be fine as it is all on one level with no steps.

Shout out to David and the Chef at Oak & Vine tonight. I got in late and ordered dinner about 20 minutes before closing, an hour later I rang to find out where the food was. David said it had accidentally been given to another room (this room didn’t say anything) and the kitchen had been closed for 40 minutes.. the Chef was just about to leave but said he would cook my dinner and no charge.. the food was on point.. thanks David and Chef..

Went to celebrate our wedding anniversary and almost walked out as soon as we got there. The service was appalling and not professional. The menu doesn't match the online menu and was very hard to read. Suppose to be a top seafood restaurant and only had 2 dishes on offer. Rest was steak or chicken. Then had to wait over an hour for our meals . Would of understood if u were totally busy but the restaurant was reasonably quiet. Really disappointed