Steak 'n Shake

I can’t comment on the food, because I never got a chance to order. I pulled into the drive thru at 11:50 PM with all of the restaurant lights on including the menu where you order. I sat there for 2 minutes waiting for someone to take my order, nothing. I then called the restaurant, no answer. I pulled up to the order window and saw two employees standing there. I asked if they were open. The person at the register replied “we closed at 11:45.” Please shut your lights off at 11:45 so myself and others will not be inconvenienced by pulling into the drive thru of a closed restaurant.

This is the friendliest Steak n Shake I’ve ever been to. We passed through here on a road trip and they were fast as well. Since we asked for a water cup for our dog (we forgot her travel bottle), they offered us a pup cup too. Just pleasant and the food was great. I’m not a tough reviewer on quick service restaurants, but I do like to mention especially good locations.

Ordered threw the app. Never got a confirmation that order was confirmed Went to the restaurant to pick it up and was told they never received the order. They had us wait and again said the order did not come threw so I would not be charged for it. 2 hrs. later I find out they charged me for it. And just checked the recent orders in the app and it says I have no recent orders at all

Came through the drive-through for a late night snack of a shake. The employees were super nice. Lots of options for shakes here. You can get a regular shake or a supreme shake with things like Butterfinger Oreo and cookies and cream. When I got to the payment window I saw that I had my pup in the car and they offered a cup of whip cream for her. She was delighted.