Wingstop

The cashier had an attitude as soon as I began ordering. She tried to correct my husband and myself about the meal we ALWAYS order at any Wingstop we go to. She got an attitude because we told her that the menu that we're looking at in store only shows it has the (meal for 2 that comes with a 15pc wings. She asked me if I wanted the 12 or the 15 piece combo I told her I had no idea there was a 12 piece I always get the 15 piece anyway she said "well it shows it here in my system it doesn't have to be on the menu but that's what they have and my husband showed her thee in store menu and told her this is all that's listed and she didn't even know their own menu. She seemed irritated that we corrected her right back due to the little knowledge of her knowing the menu that thee customers can see not what they have in their system because us being a customer we wouldn't know what's in their system. So that was that... Then I continue to order my lemon hot and lemon pepper wings with specific instructions that I would like my lemon hot wing "wet and w/ extra lemon pepper seasoning, and my lemon pepper wings with extra seasoning. I will post the photos of my disappointing order that I didn't even eat due to it not being what I ordered and so my friend ate it and it made her so sick I will never order food from this location. Little by little Wingstop is getting cut out of. Mine and my family's got to for wings I've tried so many of them and have had negative experiences at MOST.

This restaurant should be given 0 stars. The restaurant is closed for dine in so why is the drink machine so disgusting? During my visit this time the I told the lady my name and she went over to get my order. Read it and confirmed then still gave me the wrong order. She then realizes her mistake and calls me back. I get home and my fries are half done and some a burnt. My boneless "wings" are actually their thigh bites but that's not the worst part... I ordered the hot lemon pepper but this was watered down sauce with a ton of pepper. My actually lemon pepper was just grease. No flavor. I tried to give them another shot but this was my last time ordering from them. They need better quality control and management.

If I could give 0 Starts I would if you want wings don’t come here don’t waste your hard earned money I spent 32 dollars on two 10piece combo orders asked for it to be replaced from it being messed up over the phone. I was put on hold while employee spoke to a manger was told by one of the employees that they were remaking my order and it would be ready in 20 minutes once I arrived to the restaurant they asked about my receipt which I never received from first order and was told they couldn’t replace my order without my receipt spent $32 in cash and female Manager wouldn’t replace my order because they couldn’t find my receipt which I was never given advise if you do come pay with a debit or credit ask for manager working that day get names of who took your order and managers name have them sign your receipt. I MEAN THATS ALOT TO JUST ORDER FOOD makes you wanna jus go home and cook yourself especially if your treated as I was never will spend anymore money here just to not get satisfied with my order.

I’ve ordered from this wingstop plenty of times before. Today I Ordered extra crispy wings with an extra side of dipping sauce(which I paid for and didn’t get). Wings were not extra crispy at all. They were very chewy as if they were sitting in cold grease for a while. Called and asked to get my order remade. Was told no because the cook said they cooked the chicken an extra 5 minutes. Obviously that’s a lie and if so the grease was not hot to begin with or too much chicken was added causing the grease to cool. I DONT EAT CHEWY CHICKEN and am not eating this PERIOD. Was then told if I brought the uneaten chicken back they’d remake my order and hung up in my face. I’ll come get my wings but this will definitely be my last time ever going to this location and I will tell everyone about my experience at this location.