Waffle House

not one to leave a review often, however I am highly disappointed on the inconvenience and how inconsiderate not only two different staff members were towards me today but also the store manager. I called at 7:10 to place a to go order as I was on my way to work, was told by one server they don’t do to go orders. I asked why they stated because they just don’t do it. So I hung up called back 20 minutes later at 7:30 to place a to go order and this lady told me that she can place the to go order but it would have to be while I was in the restaurant, I explained I was on my way to work and wanted it to be ready when I got there instead of waiting an extra 20-30 minutes. She stated they are very short staffed and don’t do to go orders. I asked to speak to a manger and she then hung up on me. I showed up at the restaurant to make my order at 7:40 and they had 5 staff members and one two person table. This is absolutely crazy that they won’t do to go orders when they have 5 STAFF member & only one table. So I pulled off and took my business elsewhere. I will be calling corporate today.

I would seriously consider firing the person in charge of hiring and firing. It's unacceptable to come into a wafflehouse and be told only three tables are available because of a lack of staff. The money lost is far greater than the money required to hire work. Texas Roadhouse doesn't have staffing issues.