Smoothie King

Makes you wait in 25 minute drive thru line while your pick up order melts inside . Incredibly poor problem solving and critical thinking skills. Also very inconsistent taste between the same menu item upon multiple visits. Staff needs serious training. Owner must be completely checked out on this location. Very sad use to be a nice place but not worth $9 a smoothie to roll the dice and hope it tastes on brand.

Sadly, the customer service here is almost always awful with employees who seem to be upset that you've chosen Smoothie King as the place to get you smoothie that day. They're very short with you and it's clear they just want you gone. I've been to this location maybe 10 times now and only once did I get a young girl who actually seemed somewhat kind. The smoothies are normally pretty good but every now and then I'll order something I know I like just to find out it tastes awful all of the sudden do to what feels like out of date ingredients, missing ingredients, or maybe it's just plain laziness amd someone had simply refused to put the effort in to make my smoothie right that time. I'd say this happens about 25%-33% of the time. With employees who seem to despise their lives, I'm not surprised. I've been to several Smoothie Kings in several different states and I can say they're all just like this. This shows that this issue has more to do with the owners of each franchise and the lack of care from people at the top of the company. It's too bad, too, because someone with some kind of actual idea of what they're doing could probably turn one of these around pretty quickly.

The smoothies are good.... If you get what you ordered. I've ordered strawberry gladiator with banana and gotten vanilla. I've ordered the coffee high protein "almond mocha" and gotten what tastes like chocolate with loosely chopped almond in it. Very crunchy/gritty smoothie, lol. Activator instead of gladiator. You name it, it's been wrong. Had it happen at both locations, too! I now order super slow and then say it again when I get to the window, then hope the food matches the order.