Ihop

We were greeted as we came in and seated immediately. Everyone was very nice, polite and friendly. We had the best waitress! I did not catch her name but she worked today and we were there around 2pm. She took excellent care of us and we appreciated her going over and above. In times like these with staffing issues, we have a different appreciation for those still working. Especially, those that go out of there way to do a good job and the Ft. Smith staff did that today!!! The food was also good and it was very clean inside. It is IHOP, so of course we will be back!!! Thank you ladies!

I cannot believe how insane the food was! Every.Single.Plate … perfect. Beautiful. Delicious. I could not believe every plate that came past us was truly perfect! Perfectly cooked eggs, pancake dishes that looked like something off the cooking network. A chef in there who has pride! I wish I had pictures!!! Although the floors were wet/dirty and the bathroom was dirty, the dining area and the food was spot on. Our server was one of the kindest and most genuine. We just wanted the owner to know they deserve to be valued. Customer service, her personality, her attitude.. her smile. If you see this, we were the Mom, daughter, granddaughter who sat close to the kitchen who almost ordered off the senior menu yesterday around 12 that you served. We just want to say to our server and the cook.. Thank you for such great service. I hope you are as appreciated by them as you were us. ❤️PS - we were almost served the wrong food (the eggs were different) and I would have gladly just accepted the switch. I could go on and on. This IHOP beats the brakes off of IHOPs everywhere. #Raise!the!bar! Thanks again! Truly.

For me and my two kids it was $49 and we waited 40 minutes just for them to take our order I do not plan on going back!!! My disabled son kept asking the waitress questions like any normal kids would do then she ignored him for a good 30 seconds then said what in a serious tone, I gave her a look and she said sorry hard of hearing well it was a lie because I was telling my toddler little jokes (not out loud) and as she was cleaning the table next to us she laughed a few times, and i ordered a cupcake pancake and got a smiley face one. Oh and they said that they're no longer allowed crayolas with the kids menu. The food was absolutely not worth $49.

One one lady wanted to work. Others just standing around. We waited about 10 minutes for anyone to aknowledge us. Eggs were raw. I requested crisp bacon. It was limp, to make it crisp, I was told they put it in the microwave.??? Waitress ordered crisp bacon from kitchen, it showed up when I was done eating. Worst service we have ever had here. Very disappointed!

Wife here, Bacon was like cardboard, hash browns had no taste and cover with oil. Booth needs to be fixed. Went to set down and my butt fell through the hole and the 2x4s was only holding me up. My lower back is hurting now due to it. Booths needs to be wiped down. Employees were great. Eggs and pancakes were good. Other than this things were great.

The greeter/manager here at the store the day we visited had a bit of a attitude problem with all the guests arriving. Server on the other hand was great. Ordered blueberry pancakes ,omelet with cheese and mushrooms. Pancakes were great as always here, with fresh blueberrys on top . IHOP always serves a big omelet and its always good. And coffee to finish,great as well. Only giving 3 stars because of the manager treating customers badly, will visit again and re-asess the star rating.