Mcdonald's

Horrible experience. I was the first in the line ready to order breakfast while cashier said that I should use kiosk only. I was surprised that the only person who was sent to kiosk was me. When I asked why they didn’t take my order at the register, cashier said that they have instruction from their manager to send “people who speak English to order from the kiosk”. Not to mention that line behind me was perfectly served, they got their orders in timely manner because they and staff in this location speak Spanish. Is it for real? To be discriminated because I speak English not Spanish? Who sets these discriminating rules? What about Korean or Japanese speaking people? Are they also sent to kiosk because of that?

CHECK YOUR ORDER BEFORE YOU LEAVE! THEY MESS UP YOUR ORDER TOO OFTEN AND SOMETIMES LIE ABOUT IT! I have to say, you dont necessaily expect an exceptional service at McDonalds, but you dont expect an unwelcoming vibe either. You dont ever get a hello here when you walk in; you dont get a hi back even when you say it first. This is the closest location from where I live and I stop by whenever I crave some late night snack when everything else is closed. I once walked in to get a "large" ice coffee with "less ice" becase they often get it wrong when you customize your order at a drive-thru. It took them awhile to get my drink, but still got it wrong and gave me a medium size. I told the guy that I ordered a large. He said ohh and hesitated a bit. Then he said that was the large. I could tell he contemplated a bit whether to lie to me or not but i guess he decided he would give it a try. I looked at him and said no, I ordered large sizes too often to know that it's not. He said ohh and took it back. I do not want to believe that he lied to me just because he did not want to make it again, but there is no other explanation (or maybe he was so dumb that he didnt know the difference in the size??). Not getting a hi back is one thing but being lied to so you would not get what you paid for is unacceptable. You still expect an honest service whether how cheap your order might be. He did say sorry when he brought me a large size but that obviously doesnt change what happened. Be careful at this location and make sure to check your order BEFORE you leave. You might not get what you paid for.