Jack's
3201 Cloverdale Road, 35633 - Florence
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American
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839
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Stopped in to pick up some food to go and there was some Disney music playing in the back! Everyone was kind and seemed to be moving with a sense of urgency to keep the lines moving. I also noticed the employees were communicating with each other on what they needed. And, as always with Jack's, the food was spot on! Made my brief time there pretty enjoyable!
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I don't really like Jacks. Their breakfast is is good, especially the biscuits and gravy! But my favorite is their ice. It's that good crunchy ice. You can order a bag for cheap!
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Service was poor. Food was nothing to brag about. Burger over cooked,bacon couldn't eat was to chewy,chicken and biscuits was extremely dry. 1st burger was not fixed correctly and milkshakes were more of a milk consistency than shake. Highly disappointed w what was our 1st Jacks experience and will most likely be our last.
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Sister in law found a fly in her water, service was very rude, messed up her order. As someone who used to work in fast food, I know it can be hard. But it's not rocket science. Hopefully the health department surprises them real soon.
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Gave me half of someone else order but I didn't know that till I got to where I was going. No plastic ware to eat with so had to throw my side order away. Tried to give me the wrong drink at the window. I know they are short staffed but the person at the window could double check to make sure everything is right before she/he hands it out.
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Ordered a big bacon and a cheeseburger at the drive through June 30, 2022 just after 2 PM. Food came out quick and hot.
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Told me they were out of chicken tenders and gravy then proceeded to tell me they couldn't sell me coffee that is on their menu one seriously upset coustomer
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This place treats their new hires terribly. The way my daughter was treated was completely unacceptable. Jorden the shift leader should be fired!!! Treated my daughter like trash. Terrible establishment!!!
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