Arby's

First they made us wait about 5 minutes at the drive thru just to order. I order the $6 hot honey bbq boneless wings with fries. Then when I get home the fries are cold, the boneless wings are buffalo and they're even cold. I thought that maybe be we had to wait 5 minutes just to order that maybe the food would be HOT! I am so sick of the employees being lazy and can't even get orders right when it dead at 10:30 pm. There is no excuse. I will call corporate because this isn't the first and I'm sure it won't be the last time. RIDICULOUS!!

There was one car ahead of us at the drive-thru waiting to place their order, we waited for 15 minutes. The person taking the orders finally got the car in front of us and when it was our turn they asked us to wait again. Meanwhile, the line of cars waiting behind us is wrapping around the building. We decided to leave before they ever offered to take our order. If the service is going to be this slow then you should probably just close the drive-thru.

Arby's is Arby's and although people who have ate at Arby's before know what they're getting this particular location deserves credit for having fresh buns, fast service, and hot food. Often times today you don't get that from restaurants as their buns are stale or the food is lukewarm but not at this Arby's. They do a great job.

Never had an experience like this at an Arby's. So disappointed-someone should remove the happy customer bell. LOL Drive-Thru •Had to wait 20 minutes for the vehicle in front of us • Had to wait 15 MORE minutes after drive-thru ••put us on hold•• to place our order • Took so long, had to use the facilities inside (while driver stayed in drive thru line): •▪︎ bathroom looked as if it hadn't been cleaned the entire shift •▪︎ no customers inside, so absolutely no reason for a 15 - 20 minute wait between taking orders