Subway

Consistently underperforms in customer service. The care factor here certainly could use improvement. Its one thing to be conservative on sandwich toppings however its another thing if you have to ask for more than 1 pickle chip, 1 spinach leaf, and the proper amount of dressing. Looking forward to coming back to experience their improved customer service.

Terrible service when ordering with the app with the stingiest and scarcest toppings, when they didn’t forget to add them all-together. Prep workers have masks with noses over their masks and last worker handling food, credit cards, and cash with the same gloved hands. Won’t answer phone, just goes to a fax. Online request for assistance ignored. Of the dozens of Subway restaurants I’ve frequented, this is by far the worst. Sad since it’s also the closest to our neighborhood. Never again!

Wow! So much bread and very little toppings. I wished I had read the reviews before ordering online. Spent 25 min getting here to meet a friend. Would have been better to order in another location. The place has plenty of seating though and is very clean. Has this always been a place with baby lunches of ingredients?? I would have ordered everything on the sandwich and picked out the tomatoes etc (more expensive ingredients) and traded with my friend the ingredients she doesn't want. I recommend if possible to hold your craving and try the ones located close to Carmel Rd and Keystone, 146th st, and even 55th and keystone (they honor the app order freesub discount code) You will be surprised how delicious the sub is with the right amount of ingredients! I can't even include a pic of my humble sub. Has it always put pinches of toppings or is this a covid effect?? Better sandwiches and more bang for your buck as well at Carmel Drive location, 146th location, even 5

We normally love all the staff at this location, but on our last visit an employee kicked us out 30 minutes before the store closed to “clean” the otherwise empty store. This employee also had airpods in while we were ordering and did not exhibit any care for the customers and even forgot 2 separate drink orders. He had tall, black curly hair, but was not wearing a name tag. Overall, this employee made for a very unwelcoming visit.

Today will be the last time I use this location. They messed up my order three times in a row. I ordered online. I paid $2.00 extra for bacon and got none. My seafood sandwich had LITERALLY three chunks of meat for a footlong. No excuse for messing up an order especially when the store is empty, ordered typed up right in front of your face.

I find it unacceptable that THEY gave me the wrong sandwich, after I said "don't give me that ladies turkey sandwich." I get home to find THEY gave me the turkey. I called and had to drive back over there to get the correct sandwich and I'm not even offered a free cookie and THEY reused the bag. I should have recieved a free sandwich! I would have been very happy with a cookie. Obviously they don't care if their customer is happy or not.