Mcdonald's

Needed something in my empty tummy, and stopped here. Haven't had a McDonald's hamburger and cheeseburger in a long time, and I ordered one of each and a small fries. The service was pretty good. I mist have waited about 5 mins total. I ordered inside the restaurant. The good was good as expected. The restaurant was pretty clean and looked recently renovated. I think many McDonald's were renovated during covid. The employees were OK. Not friendly, not rude. They don't say anything. They don't smile. I am starting to expect it from McDonald's. Maybe it's a cultural thing. Starbucks and Bojangles definitely have the most consistent customer service. I always feel welcome at a Bojangles with friendly service, and I have eaten at Bojangles in central/southern VA, NC and SC. Starbucks employees are very polite.

My last to times experience in McDonald's was very bad and disappointed but today everything change, I had a very great customer service experience specially with old and young lady, she was picking the stuff and cleaning tables, she reminded us the importance between good service and a great and kind service. Thank you & people like her we need more to have a better world.

Being unjustfully charged $5.73 for an mobile order that has wasn't 100% completely placed (it was still into the process of select where to pick up the order). Plus, it has never been prepared because they said it was closed at 10pm and their original closing hour says that closes at 1am and they collected the money anyway at 10:50pm without warning.

So McDonald’s locations in the area, especially Greenbriar and Shops Lane, are engaging in THEFT and FRAUD. They will intentionally not fill McFlurry with full amount you paid for. Pay for a Regular? McDonald’s will illegally give you only a smaller Snack size, but put in Regular size cup. Unacceptable and hopefully they’ll get caught by someone who can do something to stop McDonald’s illegal actions.