Hot Spot

The food is always good. The music is pumping. The vibe is perfect. We were so excited to be back after a rona hiatus, that I forgot to take pics of the food before we dumped it in the pot of broth. It’s my numero uno hot pot place to go to. Staff are friendly, attentive and professional and food is consistently good. Will say the wait time could be long because it’s really popular, so be prepared for a wait if it’s a wknd.

The staff was amazing! It was a crazy night and they were swamped, assuming like it is most nights there, and they handled it amazingly. They were quick to acknowledge us, hostess was polite and clearly very comfortable, waitress was prompt, and once we were seated everything cam out quickly. Eating lower, however, as it was my first experience with hotpot and honestly everything I heard was true. It was boiled meat. I got the mala broth expecting it to be spicy but honestly primarily just tasted the peppercorn. Mild spice at best and everything that went into the broth just was attracted in peppercorn. Received no numbness either. If I ever decide to try again it'll be here because of the staff, but over all an underwhelming experience.

I have been eating here and ordering takeout regularly for the past three years. I have seen the quality of the ingredients fluctuate, but today I had the displeasure of finding very sharp bones in the sliced ribeye. The bones pierced the gums of me and my family, causing bleeding after we ate the ribeye that we expected to be boneless. Appetite killer. I understand this is a rare and unusual occurrence, but it speaks to me about the quality control issues that this establishment faces. To make things worse, THE MANAGER HAD ME DRIVE BACK TO THE RESTAURANT AND BRING THE BONES WITH ME IN ORDER TO PROVE I WASN'T LYING. I expect a better consumer experience from businesses that have sold me something that physically injured me and my loved ones. Honestly, just unacceptable.

We went for mother's day dinner. Took advantage of the yelp wait list and they were ready for us when we arrived. The manager and our server were attentive and very nice. The food came out fast and things are run very efficiently. The broth was flavorful (I had the Tom Yum) and all the proteins and veggies were fresh and good quality. We will definitely be back!

Food was great, the meat and broth was flavorful and we enjoyed the selection on the menu. Ordering was a bit of a hassle, but we *were* there during the Saturday dinner rush, to be fair. Don't sit on the bar top unless you're alone or a party of 2 max, we had 4 and it was too loud for everyone to converse. But it was good overall!!

The food is good and worth the price in my opinion, but the staff don't enforce health protocols that are posted within the restaurant itself. For example, there are several signs about a mask requirement in the sauce area, but during my meal several groups of people got up from their seats and went there without masks. If these rules were more enforced, my review would be significantly higher.