Chipotle Mexican Grill

My family and I went to this location, we were vacationing in the area, chipotle is my favorite place to go. However, we all got sick after eating the food from there. I was up all day and night throwing up, food poisoning to the max... my husband got sick, my daughter (9yr old) got sick.. it was horrible.. will not come back here.. waiting for this place to open to put a complaint.. I hope no one else got sick.. please AVOID this restaurant.. we ate there 04/21/22 around 4pm.

I hate leaving bad reviews but our food was awful. We ordered a burrito that was smaller than half the size a burrito should normally be, the rice was not cooked so it was crunchy, and we didn't get the chips that we had paid for. There was also hair in the rice and when we tried to call the store we couldn't get in contact with anyone. Definitely a disappointing experience.

Chipotle Valley Pkwy my love, I don't know what you have been doing the last few months but we need to take a extended break. in 2021 we were great. I could not image my life with out you. But after the last 2 month I can't continue to hurt my heart this way. The glee and excitement I feel when I can final get a Pork/chicken Burrito due to my hectic schedule. I will now be seeing your ugly cousin El Polo Loco She has large portions and tightly rapped burritos. Do not interfere with our love.

This location provides repeated issues with food quality and availbility. They are always out of some food items (hard tacos, chips, guac, etc). Also over the past couple weeks I have received inaccurate or poor quality items. (chips were burnt, guac not mashed thoroughly, food served lukewarm and not hot). There were even two instances where the were 20 min late to have food ready past the pickup time for an online order placed.

Let me start by saying I had previously left a 5 star review as I love Chipotle and normally the food and service are excellent. Tonight that was not the case. The line was out of nearly everything. You advertised new Pollo asada and don't have any. The line was a freaking mess. Nothing wiped down... one spot was empty and I could see there was literally no water in the hot well... just dry so food wasn't warm. The staff seemed lost as to what to do and slow. There was a guy who was causing around doing next to nothing, occasionally cutting some meat in between looking at his phone. The girl called for black beans and he brought a bag from the back and poured it in the bin of old beans... so tacky. And when it finally slowed they all 4 stood in the back laughing, not using the lull to get caught up and clean things. No diet coke, no chicken, line was a Wreck, Dining room a mess and zero sense of urgency on anyone's part. Super, super disappointing.