Pizza Hut

Pizza Hut help line turned a 1 star in to a 4 star experience. Had an issue with the email coupon that had several issues with using it (hard to explain). Anyhow, called in to PH direct and the rep comped me a couple pizzas to make up for the 1hr waste of time it took to order dinner. The store manager was super friendly and pleasant when I picked up the pizzas. But yeah, PH help line was a big help here. Pizzas were excellently prepared!

Almost every single time I order from this pizza hut my order is wrong. They've forgotten drinks, wings, gotten pizzas wrong. I've called a couple of times but they've never offered discounts, refunds, or any sort of compensation. It just seems as if this Pizza Hut doesn't care about performance and know that people in this area can't order from a different one and have to order from them if they want pizza hut. I wish the one on valley Parkway could deliver to me because their store is much more efficient and takes care of their customers. I'm done ordering from this Pizza Hut. Not worth the frustration and irritation when they get my order wrong.

I'm sitting in the front area and the phone rings at least 10-12 times, plus there's a lot of yelling in the back area,and they still let the phone ring 10-12 times. Domino's is in the same mall and there's more people in there, I wonder??? Ok got my pizza 20min later after ordering it online 15min before, got it home a the pizza is not even hot! If I was the owner I would fire everyone! I used to work for them when I was a kid, the same place. What a let down, never again!

Ordered a pizza waited over an hour and assumed they where running behind waited 2 hours and decided to call. When i called and asked about my food the person on the phone said they tried to find the house and couldn't so decided they would just take it back to the store claiming they had called when i had the phone in my hand the whole time i waited. I did not even get an apology just a statement that once the food was returned it was voided and returned to my card. Now im going to bed hungry thanks pizza hut.

Horrible experience! Ordered pizza over an hour ago and it's still not here called to speak with someone to check on the status of our order and the man who answered was so rude to us over the phone and argued with us about every single thing that we said. That just pushed me over the limit, not sure if we will be using you guys again.

I order two pizzas and they didn't gave me what I ordered, I called the store and spoke to the shift manager and I was told that I was going to get a $16 store credit for the next time I order from them. I called the following week and they deny everything, it's not my fault that they can't delivered what people order. Never going back to the store.