Kfc

Went there twice. No extra crispy white meat either time. The second time, after being assured they had EC white meat, I ordered and paid. I was then told that they only had legs and thighs in EC. The bad part was when the cashier tried to convince me that drumsticks were white meat. Food that I got was okay, just disappointed in the cashier a little.

I have the worst experience ever last night at this Kentucky fried Chicken drive-thru. I didn't realize I didn't get a receipt. I'm pretty sure I was overcharged and I didn't even get one of the items I ordered. This morning I decided to call but guess what no one can be bothered to answer the phone and yes they were open just called again now at 12:45 and still can't be bothered to answer the phone.

I placed an order through the app and showed up 6 minutes past the time it was said to be ready, only to find the food had been given away to another customer. I only know this because I overheard the staff talking about the situation. No one greeted me, or informed me of the mistake. In fact, no one said any kind of hello, goodbye, apology; it was like they were annoyed at ME. I was only asked my name once after I'd been standing in the lobby for a few minutes, so they could confirm it was I that needed the order. I waited for them to make my food, and they still missed a sandwich and sauces. Nor did they offer to remake our drinks, because at this point they'd been sitting for at least 10 minutes. I am giving 2 stars because the food was actually decent, but that was the number one worst customer service at a food restaurant I'd ever received.

This location has the worst customer service, just hung with the manager 7/8/22 9:51 she was VERY RUDE, I was questioning a charge on my credit card she was combative and got loud. This is the worst place to eat in East Providence. Even told me I was lucky she even picked up the phone cause they aren't open yet..... I would of been written up at my job for talking to a customer in that matter....