Kroger

I had to make a Kroger run today to complete my list of ingredients for cooking for the holiday. During checkout, I ran into a few technical user problems. Jay, a female employee working at the self-checkout stations was AMAZING. There was someone else working the 6 stations that I was at but she was occupied with sometihng so Jay came over to help me since no one was in need of assistance at the 6 stations she was at. Jay went from my 6 stations back over to hers helping people out. She was quick, knowledgable about the computer systems functioning, polite, thoughtful, and she smiled while she helped me. I have not experienced anyone as pleasant as her during my self-checkout experiences other places. If she is not a manager, she should certainly be trained for a management position as she possesses the abilitiy to train others to be as effective as she demonstrated today. Keep up the great work Jay, you made my day and I noticed your skills. I hope Kroger notices them too. You are a hard worker. Thank you for your help today. ;)

I actually live in Grand Rapids and pick up groceries specifically from this Kroger. After have so many failed pick up attempts at a different store in Grand Rapids, I gave this kroger a shot. I have had maybe 8 to 10 flawless pick ups. Orders come out within 1-2 minutes of arrival, items are rarely out of stock, and their substitutions are realistic and usually in the customer's favor. It's been great and I'm very grateful.

Disappointed they were out of my Hungry Man original fried chicken dinners again. Last 4 times they have been out of them and the Jimmy Dean bacon breakfast bowl but had every other kind. This is a clean, well taken care of store. This is the Kroger I am most comfortable shopping at. Very bummed out they discontinued selling Mounds bars at checkout and no 6 packs although they still have snack size. This Kroger is right across from Meijers on Lake Lansing rd so it's convenient hit both while shopping.

This is by far the best Kroger in the city. Almost always has its shelves stocked well, is clean, and for the most part the employees at checkout are nice and friendly. What is don't like is the awkward traffic flow in and out of the store, specially with the 2 entrances. It just feels awkward to me.

Kroger is my favorite place to shop right now, the store isn't huge. I can usually get in and out fairly quickly without having to go through clothing or other items in not looking for when grocery shopping. They have a beautiful selection of fresh produce, a nice bakery and a great selection of cheeses and some other newer items by the front door with sushi and some newer Indian food. Their meat selection is top notch.

I ordered several party platters and a large cake for an event I hosted yesterday and everything turned out amazing! The fruit was perfectly ripe and delicious, the croissants for the sandwiches were huge, yet light and fluffy, and the cake was perfectly moist and decorated to my specifications. Pickup went smoothly and the gentleman behind the deli counter (who brought everything out to me) was very nice. I would definitely order from this Kroger again.