Panera Bread

Never had a problem with this Panera bread. I love their cinnamon crunch bagels. The restaurant is very clean and nice inside. The landscaping is excellent. For lunch and dinner I get the you pick two. Drive through is not fast but they never have a long line. I highly recommend this place to anyone who likes a good meal. Panera Bread is great.

I usually enjoy Panera, but this last visit was a little rough. The person at the drive thru was very nice, but after running my card it pretty much went downhill from there. I was asked to park in the pick up spot while they finished my order. Took a little over 10 minutes until someone finally brought out our order. Got home, open up the bag to find out we didn't get any silverware. Was at least hoping for a spoon for the soup. The fried chicken sandwich was horrible. We actually ordered the signature take sandwich, but received the spicy one for some reason. The sandwich itself though, spicy or not, was really bad. Tasted like it was from a cheap fast food joint, like it had been just sitting there for a while. Bun was stale, and the size of the chicken patty was really small. Don't think we will ever return to this location.

DO NOT EAT HERE!!!! This is the worst Panera Bread location I've ever been too. Today I bit into my sandwich and found a chunk of RAW chicken. This is a huge health concern. Just overall this location is very poorly run and has awful food quality. A few other examples are times when I've ordered a latte and go pick it up only to find out the cup is barely even half full, and times when I've waited in the drive thru for over half an hour even though I'm the only one there. Just overall terrible and a big waste of money, and the raw chicken I was served today was the last straw. Disgusting, do NOT eat here!!!

Ordered for curbside, once there told to come in. Pickup area not easily marked. Got bag (under "delivery" sign). 5 miles down the road I noticed I was missing an item. Turned around, went back to order pickup window and when I told them what I was missing, it was sitting on the counter. They simply didn't have a good check and balance process. Gave me a free cookie for my troubles.

I generally enjoy Panera, but this location seems to struggle to get the entire order into the to go bag. Twice now I’ve ordered at the kiosks because nobody was at the registers, and both times something was left out of my order. The first time I was able to go back to the window and have my order completed, but the second time I didn’t have time and missed out on my half sandwich. The food is still yummy but something may be amiss with the kiosk system.

I can’t believe this location could not handle the complexity of REMOVING THE WRAPPER FROM THE CHEESE BEFORE MAKING THE SANDWICH! Is it seriously that hard of a job to remove the wrapper before you have to operate a microwave? I ate some plastic wrapper and almost choked. If you decide to eat here make sure you check that your food is safe.

I have not had Panera Bread in a long time but I would usually go to the one on Ninth Street. Instead I went to the Roxboro Rd location and it was terrible!! Food was disgusting!! The soup was very watery and taste like they just poured a lot of hot water in my bowl. The sandwich had a funny after taste and the cheese was gooey. I will never eat at this location again.