Panera Bread

This went into the trash. It was right out of the oven yet it was cold. Even if it was baked in the devils oven and was given to me in flames it still wouldn't be good. Frozen pizza is better and I can't stand frozen pizza. On the bright side the service was outstanding and I will cross the globe for their cookies.

One was cut, the other wasn’t. BOTH were cold. After I was there for 40 mins. The managers and staff continued to ignore me well after they were aware that I was there and waiting. I called at the twenty minute mark, NO ANSWER. I went in. Then after my forty minute wait, clearly not wanting to talk to me the male walks away from the register and gets my order puts it in the shelf next to me 🤷🏾‍♀️ and says of it right here I was about to tell the app it was ready 👀I was like I got that notification 10 mins ago. No compensation, No apology. Once I got my order The Broccoli cheese Mac noodles were so over cooked and Two teaspoons of turkey chili. To top it all off YES THAT IS A WALNUT 🤦🏾‍♀️ I’m down right HANGRY

Rating based on reliability, quality and online ordering. I've only had online orders for pick up. Every order, which has been at least 6 - 7 items, has been 100% correct. This gives me confidence, what I order is what I get "the first time" I pick up the food! The first time I ordered here, I had thought something was missing and a Panera worker came around the counter and helped me go through the entire bag...I was in error.

The last 3 times I’ve come to this location, my order has been missing things. Tried door dash, missing things. So the next time I decided to pick up, checked the bag, missing things. The last time, I received the wrong drink for a pickup, but that was easily fixed. Get all the way home to realize a whole meal is missing. Tried to call. No answer after 20 minutes of trying. Drove all the way back for the manager to blame the employees (for the 3rd time) and offer a pastry and a pick two coupon. I just wanted my meal. She then tells me she’ll go ahead and remake it since the original one I ordered “has been sitting out”. I don’t usually complain as I’ve worked in the service industry before, but this is crazy to me.