Toby Carvery

The whole place was very well run. Staff were friendly but relaxed, all seem to know what they were doing, and were busy and efficient but not manic. I liked that a staff member asked if the carver was ok, as that is a relentless job. One comment, all the salt pots were clogged up, probably as a result of steam coming off the food, and need cleaning and refilling.

The staff were great, although one of the chefs was getting his dinner and left all the utensils facing into to kitchen which made it difficult for guests to reach them. The food good but tepid and my wife ordered pigs in blankets which was cancelled as they hadn’t arrived by the time she finished her lunch.

We were greeted promptly and shown a seat even though we hadn't booked. Emma came over to us not long after we sat, taking our drinks order. She served us for the rest of our visit. Very pleasant woman to deal with and great customer service skills. Attentive but not overbearing or in your face, plus didn't ask how everything was when your mouth was full which was a nice change. The food was gorgeous too. We will definitely be returning.

The staff are very welcoming and polite. The tables are always nice and clean. My only criticism is about the carver on the carvery, lovely guy but I noticed that he was doing his own running, by that I mean when a meat had run out he was having to go into the kitchen and fetch a new joint. This leaves a queue getting longer of people at the carvery, surely there should be a different person doing the running for meat. My partner has worked in catering and in particular a carvery in the past and it was one person carving, one person running and another cooking. Never had long queues and makes the system run more smoothly. There seemed to be a few people packing takeouts and changing veg deck empties, definitely need another one running meat. You would probably find you would avoid lengthy queues and cover more heads.