7-eleven

Getu was very unhelpful. He refused to assist a customer with a 49.75$ purchase at 11:22pm on 12-17-19 because he was in the back office helping a handyman install a TV. Lee was 5STAR all the way around and I love being greeted by him each time I come in to this location. Getu does not care about 7-11 profits, their clients, and what seems to be his job. He simply could have suggested to have me wait 2-3 mins until he finished what he was doing. Extremely unprofessional and do not recommend hiring him at any stores I own or any other 7-11 franchise locations. I only write reviews when they’re absolutely necessary. I informed him of my intent and he just laughed - remind you this is a 50$ purchase.

I have been shopping at the 7-Eleven for 10 or more years, today was my worst experience which will never happen again because I’m not ever going back to this 7-Eleven. I bought a six pack of beer for $9.99 plus tax as I was bringing it to my car the handle broke and all the beer broke as it hit the ground. I picked up all the glass put it in the bag brought it back inside the store thinking that I was going to get another one, well I was wrong Betu The assistant manager refused for me to get another six pack basically saying it was my fault that it broke outside the store. I don’t know what 7-Eleven’s policy is on this but I do know that the consumer used to be treated well. But apparently not at 7-Eleven I guess they need their $9.99 more than I do