Shipley Donuts

Over the years I've been to this location maybe four times. Each time the employees were dismissive and rude. It's as if they all hate their jobs. Yesterday I visited around 3 pm. We were the only customers and the young man behind the counter appeared to be the only one working. When I asked if they had a specific donut still available he literally rolled his eyes. Like seriously?!? I'm sorry your life consists of sitting on a bucket playing on the phone in a donut shop, but dude DO NOT take it out on the customers. You'd think if 90% of a business' bad reviews were about horrible customer service they'd do something about it.

You should let go of the young guy you have working here asap. Terrible, lazy employee who seems to hate his job. I arrived at 7:15pm on 6/6 and the door was locked. The employee looked at me until I motioned through the glass door "do I need to go through the drive through?" then he nodded yes. I pulled up to the drive through and asked "do you have a donut with pink glazing?" and he responded snarkly with "yeah it's pink". I asked "well, is that what it's called?" and he had no answer. He clearly should not be working here. I see similar feedback here - you all should really get it together because this is pathetic and I would dare spend my money here.

Amazing employees! She always remembers me & asks about my son that’s gone there since he cud drive. He’s off @ Baylor University right now is why she always says to tell him hello! When he was going there every morning & he said she was so nice, knew his order, & made his day‼️ She’s so sweet at the drive thru- I’m sorry I don’t know her name. I’ll try to remember to ask when I go today!