Taco Bell

Raphael is an absolute stand up guy. To keep a long story short, my girlfriend and I are right across the street at East Metro Animal Emergency Clinic. Keep in mind it is 11 p.m. so not a lot of places are open or will allow you inside to order. With us having to stay at the clinic while our puppy is getting cared for, I wanted to walk over since we couldn’t take the truck. So I called Taco Bell next door to see if the inside was open to order. Sadly, Raphael informed me that unfortunately it was closed and you were not able to “walk” through the drive thru! After the phone call we thought we were out of luck in this case having to tough out the hunger for our baby. Then my phone rang. Two minutes after the original call I was receiving a call back from Taco Bell. It was Raphael asking us what we would like and he would deliver it to us. Sure enough ten minutes later he pulls up saying kindly, “Special delivery!” With a smile across his face. An understanding and compassionate service. I strongly believe no other facility would have done the act he did. The smallest things can create the biggest impacts in life, and you sit left a mark! Thank you Raphael for your unmatched dedication.

I wish I could give no stars. I work a full time job and do not get off until 12 AM. I did not have any food at home so I decided to go to this Taco Bell since It was the only place open that could possibly meet my dietary restrictions. Upon arrival I was advised that they had run out of most of their ingredients like beans, rice, “everything that was fried” etc.. I advised the person that took my order that I do not eat meat and I also requested that they would take off the cheese/sour cream as I am very intolerant to dairy. I asked if they could use black beans instead of meat and they said yes.They even repeated my order back to me. I paid for my meal and when opening everything afterwards, I realized that they had put beef on my Crunchwrap, but no Beans LMAO. So then I thought maybe they got the other taco right, it was a soft taco with potatoes I specifically requested no cheese or sauce. Literally just potato, and tortilla, they couldn’t even get THAT right. It was very frustrating and sad that I just wasted my money on something I can’t even eat. And because they closed right afterwards of course I had to go to home hungry. I’ll never return to this restaurant again I felt as if I was wronged for having a special diet.. on purpose. I understand that it was late but this location did not close until an hour later but that’s no excuse SMH. I just would’ve thought that a brand new Taco Bell would bring better employees too. I guess I was wrong. Hoping other places open late again. I Hate Taco Bell.

I just left this location and at the drive thru I asked for a Seasoned Beef Quesarito and they said we don't sell that.. Weird it's on the menu. I get something I don't Really like. I get to the window and then ask when they stopped selling it. They say we do have it I complain they closed the window and say have a good day. CORPORATE DO SOMETHING HERE....