Papa Johns Pizza

My wife and I wanted to try something different so we ordered the new New York style pizza. We were disappointed because the crust was on the burned side. I called and mentioned that to the manager. She was very apologetic and told me her employees had the wrong cook temperature for this crust and told me the next order was on the house. We don’t eat pizza often so I called to see if I could still validate this offer. 4 weeks later and they sent my no charge order and delivered it for free. The pizza was great and delivered in record time. They will get all of my business now. Great pizza, great service and very friendly staff.

Worst location I've ever ordered from. Called in after 45 mins as the Papa Johns app still showed the pizza was not in the oven. When I called, I was told they were short on delivery drivers (I get it) and it would be another hour before my food arrived. Nearly two hours to get a pizza is pretty crazy. Second time I've had issues here with the delivery times and honestly I've never had issues with a Papa Johns before. Ordered Pizza Hut instead and my order was on the way in 10 mins.

I bit into this just imagine how I feel right now 😡 I know that's gross and not even sure why it's like that was it a bad piece or not cooked I'm scared to even check the other pieces..... I will say the service from the young lady at the register was great but the fact that the chicken pieces were like this makes me never want to eat from there again!!!!!