Subway

In May of 2021, we ordered a sandwich tray for a Church function. We ordered one of each of the basic foot long sandwiches and asked that they be cut into thirds. Upon arrival, one employee couldn't find our order, nor did he bother to look for it. A GM that just happened to be there told him there are trays in the fridge in the back. She had him check and sure enough, there was our tray. Once we arrived at the Church, we noticed we were given 6" subs cut in half, not to mention they were all TUNA! I selected one of the sandwiches my self and got one bite of the driest, saltiest tuna I had ever eaten. The rest of the sandwich was really soggy and consisted of only lettuce and tomato. My friend sitting next to me just happened to have the same experience with her sandwich. One bite of tuna, the remaining sandwich all lettuce and tomato. We will no longer go to this restaurant for lunch, supper, much less for a party tray. We frequented the shop quite often until now. And we especially will not visit ANY Subway sandwich shop being they want to sponsor an anti-American soccer player in their TV ads. Good bye Subway! It was nice knowing you up until now.

Service was incredibly slow. The guy who made our food had his mask under his chin and was completely new working the line alone. I was literally telling him how to make my wrap because he never done one before. 2 of his coworkers were outside smoking for over 25 minutes. That’s how long it took the guy to make 2 sandwiches and 1 wrap. The lady came in inside once and said something and was behind the counter with no mask as well.

Service was incredibly slow. Been here for about 20 minutes, there were only three customers at the time. I have been sitting out in the parking lot observing what's going on. On the door it says wearing the face covering is required, and the lady that made our sandwich did not have a face mask on. She coughed slashed sneezed and she did not even apologize or anything.

Got an order for pick up and I don’t get half my items and all our bread was burnt. I called no one ever answered even left a voicemail and so I did the survey they offer and I get a email that’s says this (At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers) I’m sorry I didn’t realize BURT bread and taking peoples money was a “new promotion”!! They didn’t even offer to refund me for the item I didn’t get just “sorry you don’t like getting scammed out of your money”. I waited to post this trying to give everyone at subway the opportunity to at least refund me for the items I didn’t get but they didn’t so here we are.