Kfc

Well I ordered the 12 piece tender meal which comes with 3 sides and 5 biscuits…. When I got home to feed my hungry 1 yo and 4 yo, there were no fries or biscuits and wrong sauces which they love. I went back to get the fries and I bought two biscuits while the manager complained about me adding something on at the window. When I asked for sauces… all of a sudden they were out. To top it off when I got home for second time there was only 8 tenders instead of 12.. this KFC will never receive my business again I promise!

so I love KFC but this location burnt my Bisquits and I don't know why but if it's a franchise area thing or just this location but usually I order the family size bucket with legs and thighs but they said they'd only offer mix which included breast. This is the 1st location I been to that restricted this. Smh this franchise area definitely needs fixing up.

I personally love KFC. It is delicious. I love the menu. But... I did have a problem with one of the employees that I met today at the KFC on Decker Blvd Columbia, SC 29223 just a few minutes before 5pm. She should have not came after me because someone forgotten to put an item that I purchased. I get there was a situation happening outside where someone was getting arrested and if she had to deal with that guy. I get it, I'm sorry that happened to you but you don't need to take your frustrations out on a customer. She should have stepped away, taken a breather, and came back to work. Once I realized the item was missing, I looped around and went back through the drive-thru. Waited my turn and when I got up to the speaker I informed them that they forgot an item and I have a receipt. The lady on the intercom told me to drive up to the window. I politely told her "ok, thank you." When it was my turn at the window I told another lady what was the issue. She rudely told me that I needed to get out of line and go park and go inside to get the missing item. She would not just give me my missing item. When she told me that I was holding up the line and that she wouldn't not help me. I told her she did not have to be rude about it. She snapped back at me and said she wasn't and continued to be rude to me because I was holding up the line. I asked for her name and she shut the window in my face and ignored me. Apparently this employee was more worried about the line behind me then the customer that already paid. Shortly after she shut the window a gentleman stepped up (if I'm not mistaken his name is Vincent) wearing a black shirt that look like a manager. He opened the window and helped me. He asked what the issue was, and he quickly solved it. As he went to go get the missing item. The lady that was very rude to me yelled at him saying there is a line Vincent. Obviously he did not care what she was saying. He definitely made me feel like the customer was important. He wasn't worried about the line. He was more worried about the customer. His customer service was ON POINT! Thank you SO SO much Vincent!! He went over and beyond for the customer. As for that lady, she needs a attitude check. I wish she would talk and treat the person that owns this KFC like how she did me because I believe the owners should be aware of how their employees treat the customers.

Terrible. Ordered Grilled basket (2 pieces of chicken).Told it was 8 min wait. After 15 minutes went inside and the staff member at the front yelled out 'ya'll didn't even make this girl's order.' and the back kitchen was just like 'idk.' I waited for 30 minutes to receive 2 pieces of grilled chicken. Kitchen was staring at me like I was an inconvenience. Never going here again. Terrible staff and terrible food. I've waited 30 minutes for this. I know it's not high end, but come on.

Obviously they wouldn't even honor there own ad, Who wants a meal to feed your Loving Family from someone So Dishonest!, They didn't even make an attempt to do right, don't waste your hard earned money on lying dishonest people, the sign Clearly says And not Or, All to beat you out of a few hard earned Dollars,