Subway

If I could get it zero stars I would. My 2 friends and I walked in here at 9:18. The worker loudly groaned and when we asked her if they were closed she said they didn’t close until 10. Before she started making the sandwiches she loudly said, “Whatever let’s just get this over with.” She was slamming our food around, groaning, and rolling her eyes the whole time. The worst customer service I have ever received. It was 42 minutes before closing and 3 simple sandwiches. I will not be returning until she is punished or fired.

Placed a mobile order and when I arrived they claim to have not recieved my order. I asked to speak with a manager and was informed that one was not present. There is only one employee with zero supervision working in this store. He called is "manager" on his personal cellphone and said that his manager needs to call his/her manager. The manager arrived and claims that my order did not come through to her system even though I have an order confirmation number. She stated "..you need to take it up with your bank if you were charged.." This store is in need of a new manager ASAP! Update: 10 mins after leaving I received a call from the store stating that my already 20 minute late order had just come through. I'll never eat at another subway again because of the lack of customer service and work ethic at this store.

This place doesn't even deserve A STAR. To start with ,the customer service was the worst i have ever seen in any subway stores. I asked for a turkey sandwich but the server provided a chicken breast sandwich instead. I feel extremely dissapointed and disrespected. I was ordering my sandwich and the server was rushing me, so i couldn't focus to watch how my order was being made. When i called politely to ask for a replacement, one of the server yelled at me and scolded me for not paying attention when the sandwich was being made. I sincerely hope that this matter is being taking care of seriously and this server be given the proper and essential customer-service training.

This is the first time I went to this specific Subway in College Station. Usually I go to the one by Wendy’s on 2818. I wish I had gone there again today. The workers there were incredibly rude. When I asked for veggies on my sandwich, the sandwich artist rolled his eyes and threw them onto my sandwich. He also looked at one of his coworkers, motioned to my sandwich and rolled his eyes again. He also told my boyfriend, who was with me at the time, that his sandwich was going to fall apart by the time we made it home and didn’t offer to fix it or anything. I said thank you several times and I was ignored. I used to work at a Subway for two years so I like to think I understand the “struggle of a sandwich artist” and I don’t think I ask for things too difficult or complicated. I have never been treated like this by any employee in subway before and this experience really ruined, not only this specific subway, but my afternoon as well.