Breadtop

Came here to buy bread, snacks and cakes for several times. Selling Asian or Hong Kong Chinese style bread, cakes and snacks. Can pre-order birthday cakes. Some bread is yummy. Cakes are ok. Service: room for improvement. Need training. Quick movement at cashier, but some staff are rude. The extra small standardized plastic bags are not big/long enough for some long bread. Then the poking out part will be laying on the dirty front desk when the customers are busy at paying money. That makes me unwilling to buy some long bread if I don't bring my own container. Could they provide one more longer or bigger size of bags? Same problem to other branches.

Because of rudeness! Today I bought a new type of bun on offer, noticed there is loads of cream and politely asked to return it for a refund (lactose intolerant). The baker has raised his voice at me immediately: “You bite, you pay!!!”and continued to shout while I tried to reason with him. Even if it’s your company policy not to refund under these circumstances, how dare he raise his voice at me unprovoked. Suffice to say, I’m not returning here, the experience has made me want to avoid any of their branches in the future.

Extremely rude. Do you wave at all your customers like chickens? They stop their bakes early - a tactic to clear off all the unwanted breads. Always running out by 2/3pm when they close at 6. Unpleasant experience. Just to add, all their sesame and sweet balls are all frozen in boxes then reheated. Not “baked fresh” and definitely not “preservative free”!

Great taste, similar to all the other branches such as Belmont, Perth CBD, etc. Pretty standard price and make sure you bring enough cash or coins to avoid CC surcharge if you’re planning to just purchase one or two items. I would suggest buying their strawberry tart because it’s not overly sweet and you could still taste the flakiness of the pastry.

Found a bit annoyed with their loyalty card as you can't use it in every shop. Each shop has it own loyalty card even tho they look the same printed Breadtop (WA). I shop in at least 4 or 5 Breadtop across W.A. which means i will have to carry 4 or 5 cards.... just annoying... And will avoid shopping at Breadtop whenever possible