Mcdonald's

Evening service is very poor , over 30 minute waits for a couple of combo meals . As a dasher , employees are not knowledable on how to remove items on their end . Employee told me that they do not have access to dash to remove items they do not have . When in fact they are capable . Both dashes I did from here the wait was ridiculously long for just a few sandwiches and fries . With the amount of time spent here , I could of done 4 or 5 deliveries . Management needs to properly train night shift on how to use dash . I won't dash from here in the evening again because of the poor service . As a dasher it affects our rating an time to get our customers their hot meal !

After a long day at work, my husband likes for me to go to McDonald’s and get us all some food. 1) it’s the only place open by the time he gets off. 2) I enjoy getting out of the house. 3) it’s the cheapest place around. I go to this one because it’s closer to me. It’s more convenient. The first time I went there to place an order since my husband had switched shifts at his job, it was 1:30AM and they were “closed” due to updating the system. I get it, I worked there with an overnight shift. They do have to update the system and that takes approximately 1 hour depending on the speed of the internet. But I was still able to collect cash for orders. When I mentioned that to them, they said their GM does not want them doing that anymore. As someone who had worked the over night shift, I didn’t believe it, and said I would call the GM in the morning, mentioning the GMs name. The man on the speaker had a very rude attitude. I’m not sure if that’s just his voice, and the way he talks, but it definitely wasn’t something I would call “Great Customer Service”. I asked about how long it would take before I am able to order my food. The man on the speaker told me, (or rather yelled to me) that it’s gonna be a long time and that I need to get out of his drive-thru because I’m running up the times. I asked a simple question and he had gotten another attitude. I then decided to drive off and go to the other McDonald’s on Main St. My second experience, I didn’t even drive up there. It was about 12AM and I had called up there to see what time they were doing the system update, and the man on the phone told me that they were closed until 4AM. I find it quiet hard to believe that every time I attempt to go up there, and these specific “managers” Are working, that the store is closed. When the lady works, it’s always open. Doesn’t quite make much sense to me. I’ll be calling in the morning to make sure that what they’ve told me is true. If not, it needs to be addressed. I’m tired of wasting my gas just to go across town when there’s conveniently a McDonald’s down the road from me.