Pizza Hut

After seeing the large sign out front that states, "dine in open" we went and sat in the dining room. Another table of 4 sitting in the dining room had drinks and food. While waiting, several staff members were talking in the back about what they were going to eat. After 5 minutes or so, a woman walked up to our table (after I heard a guy ask her where she was, she started, "on the phone") she stated, "it's carry out only". No sign posted as you walk in. No explanation. Very disappointed in the visit. So off to Applebee's we went for a dine in experience.

When I ordered through the app, it estimated that my order would be ready in 24 minutes. When I pulled up to the window the app said that my order was ready. When I got to the window, all of my food was ready except the cinnamon rolls. I waited an additional 10-15 minutes for the dessert to be finished. In the meantime, the rest of my food that was already prepared was slowly getting cold. The boneless wings were cold. The pizzas and breadsticks were in a food warmer, but by the time we got to them, they were lukewarm and kind of dried out. Nothing was hot. The food was good, but It was cold. This order was not what I would have expected from Pizza Hut based on past experiences at this store. The folks we dealt with were nice enough and did their best, but the food was nowhere near worth $38.

I wanted a pizza with all of the ingredients put on the same side. I used to be able to order extra on the left and nothing on the right without the price going up. The program did not allow this without charging extra. I called and the store said they could do it. When I got the pizza, either it was not made "extra" or regular is very little....

Not my best Pizza Hut experience, but it wouldn't keep me from coming back if I was in the area. It seemed like they skimped on the cheese a bit. Like, the sauce and cheese stopped really far from the edge of the pizza. We go to the locations in Butler and Grove City quite often so that is what I'm comparing this experience to. Food was hot and fresh and didn't take a long time even though a large party came in at the same time as we did. Dining room was clean and service was great.