Firehouse Subs

Only my second time at firehouse but the sub tasted fresh and delicious. The bread was extra soft too and the toppings we're twice the amount you would get at most sub shops. I used to frequent subway but since they raised their prices without compensating for the amount of food given, I think I'll come here instead

I ordered a engineer and a Tuna. Got home and my sandwich Engineer was not TURKEY. Went back and the young lady began to argue with me about what I ordered. I only eat Turkey, Chicken and Fish. I finally asked them do I get a Engineer? She finally said yes. I will not come back here again. And they had the nerve to think it was my fault. I understand know body wants to work fast food but this is crazy.

Attempted to place an order on the app and got an error message multiple times, ended up going somewhere else. Got a notification from my bank that I was charged for the order that never went through, I called the store to see about getting a refund. The girl named Heaven stated “it’s not really our fault since you placed the order” BUT MY ORDER NEVER WENT THROUGH. Heaven also refused to give me any contact info for upper management to expedite the refund process. She then proceeded to hang up on me and now my calls will not go through to this location and I’m out over $60 for an order that was never placed.

We grabbed subs on our way out of town for the weekend. It took over 15 minutes for 4 sandwiches. There was only one person in front of us, so the wait wasn’t due to being busy. The two guys behind the counter were very inappropriate (my kids even knew they were inappropriate and they are 4 & 6). The lady working even said “they can hear you and that is inappropriate!” The lady who took our order had to also make our food as the two guys were busy goofing around. We will not be coming back!