Panera Bread

Panera bread, quality with good price. In this occasion, I asked for the Family meal, 4 half sandwiches, four soups and a big Greek salad. Everything was delicious, and it feels healthy. You can combine different sandwiches, salads, and soups. The place was very clean, they have self-service and options for blind people. The food was ready really quickly. The location is really convenient, close to the 55. This is a place to go and repeat, with different options to ask.

The two ladies that were working were very friendly and happy to answer a question I had about a product the have. The food tastes fresh, that's why I love Panera more than Starbucks. And let's not forget about their regular coffee. Always great, never bitter and not too acidic. I would take pictures.... But the Avocado, Egg white and spinach breakfast was too good to put down.

It is a common occurrence for orders to arrive incomplete or incorrect after ordering from the Panera Website. Today, I decided to call this location to try to get a refund for my missing smoothie. The phone rang and rang until it was finally disconnected. I called back and the same thing happened again. Finally on the third call, someone answered and told me she was going to put me on hold and find out what happened. She never came back after I waited on hold for 20 mins. Absolutely appalled by their customer service. If the order is placed through their website, as opposed to Door Dash or Grub Hub, they are supposed to handle the mistakes. It is frustrating enough that more than half of the orders we place through them are wrong. But the fact that they won't even attempt to fix the mistakes or give refunds is doubly disappointing.

Haven't been to a Panera in years. Stopped in since I had time before my hair appt. Lisa asked "can I help you" and I said yes "can I please have a scrambled bacon and egg on an asiago bagel". She replies "okay a bacon egg and cheese on an asiago" and I said "oh no just bacon and..." Before I could finish her response is "well I have to put something in the system". Lol. Geez Lisa. Good morning to you too. My bad that I didn't understand your internal operating system. 3 stars because at least the other older gentleman helping people was soooo nice.