Escape

My mom bought 3 different rice cakes from here and we tried one and it was rotten. It tasted spoiled. The other two were fine. She called the store to let them know that one of the purchases was spoiled and the lady was nice and said that they will give us credit, so the next time we come in they will provide us a free rice cake to make up for the rotten one. Maybe 5 minutes later the lady calls back and states that she tried the other rice cakes at work and that it was fine, asked us to come back to the store to see the problem. We live 40 mins away, we weren’t going to drive back and forth… and the lady kept on insisting that the rice cakes were fine. If she said from the beginning that she can’t refund or do anything about it then we wouldn’t be too upset, it is what it is. But she offered a free rice cake and then calls back to take that offer back. She shouldn’t have offered that in the first place then. Horrible service. They claim that the rice cakes are fresh but there are many instances where the rice cakes are stale!

i always come here for their bubble tea! my favorite drink on their menu is the “java chip” smoothie. if you enjoy blended coffee drinks, then this is for you. they also offer a similar flavor, so if you prefer no caffeine, order the “cookies n’ cream” smoothie instead. the boba texture here isn’t all that great (probably overcooked), but for a cheap price, it’s no big deal. i’ve never tried their pastries, but they look tasty. they are located inside h-mart, right when you enter, they’re on the right side near the produce area.