Taco John's

Dear Taco Johns on 6th St, in Carroll, IA. Nice try. I must admit, when I heard the words fried chicken and taco in the same sentence, It piqued my curiosity. Although, I should not have gotten my hopes up. The biggest disappointment out of my experience with this, fried chicken taco, was that I got exactly what I expected to get. Yet part of me, with a childlike glimmer of hope thought maybe, just maybe, I will get a product that looks like the picture in the advertisement. I dreamt of thick, juicy chicken with a fried crispy crunch, bulging out of the soft shell flour tortilla and bursting with flavor in every bite. This dream was short-lived. As I open the bag, the feeling of expectation versus reality begins to set in. I unwrap my fried chicken taco only to find two anemic fried chicken particles buried under cheese and lettuce. How very typical. These tacos, arguably, are not disgusting. In fact, I actually quite enjoyed the spicy jalapeno ranch. If a friend or colleague were to ask, “hey, how are those fried chicken taco things at taco johns?” I'd reply with “yeah, they’re not bad.” For this, I rate you a 3.0 out of five stars. An average rating for a very average fast food experience.

Ordered the Cheesy Bacon Ranch bowl BARELY any cheese, ranch or bacon! Person at the window was NOT CUSTOMER SERVICE FRIENDLY! Told me the amount “ that is all she said to me the entire exchange” took my payment handed me my food! There was no “Thank you for coming ir anything “! I work in customer service and they had NONE AND FOOD WAS NOT AS ORDERED! Do better

Food was good but asked for sour cream and didn’t get it. I totally get making an error so out of my car and up to the door I went to let them know and grab that sour cream... but the building was locked and 3 workers just looked at me, continued to work and ignored me! Quality Customer Service is a priority to this consumer and can ruined my experience despite the food being tasty.