Caramici's Desert Bar & Bakery

I ordered my wedding cake through them, and my cake FELL OVER before i even got to see it at my reception! It was set up, and within a half hour, it fell over. It took 9 days to get ahold of the owner, and she was adament that the only way the cake could have falled over was if someone "bumped" the table, even though we have pictures depicting the cake being on a slant. And the cake wasn't even made the way we had agreed to! It was on tiers, and we did not want that. She decided on her own to change the layout of the cake without informing me. Then the owner was only offering me not even a quarter of what i paid for the cake.