Wingstop

Ordered a lot of wings and fries...man was it disappointing. Lemon pepper had no seasoning and also feathers still on the wings. Lousiana had no seasoning. Bbq, mango, and atomic barely had any sauce. So many dry spots... The cheese fry tasted undercooked. The other seasoned fry barely had any seasoning. Both large boats were barely over half way filled. I use to work at Wingstop back in CA, and this is not how I made orders... These people suck.

I ordered online. Which said my order would be ready in 16-21 minutes. I showed up after 20 minutes. Now I’ve been here another 25 minutes. If I had 40 minutes I wouldn’t be ordering take out.. I would be sitting at a restaurant. Ridiculous. I won’t be back… I FINALLY got the food and the fries are mush with no salt… terrible

Normally, my experience isn’t that bad. I checked-in and my food was ready. I paid and checked my order but the seasoned fries didn’t look seasoned. I waited for my Wife to be done next door and have her check them. She decided to try them and said that they were definitely NOT seasoned. We were still in the parking lot, I went back inside and told them. They stared at me like I was making a crazy request. I took out the fries and said you can seasoned these, I don’t care. The cook, I assume, said he would make me a new order. I stood there for at least 10 minutes and decided to wait outside. The short female cashier came outside and said “I need those fries back to give you these.” I told them we tried the fries and she wanted them back! This has to be a food safety violation, considering all the covid guidelines. Hopefully, they don’t add the fries to another customer’s order that may complain. Narrow-minded employees can be dangerous. *I won’t be changing my rating or returning.

I walked in to order wings for the family, The cashier took my order and I sit down to wait for my take out order. I waited 30 minutes and Still no order ready, I went to asked the cashier if my order was almost ready she said that is was cooking, Waited 20 more minutes and asked a employee for a refund on my order for such a long time waiting here and I was told they did not see more order at all on the list. They had me wait 50 minutes here and Did not even start my order they lost in the kitchen, After Asking for my money back they finally decided to make my wings. I waited here for over 1 hour to get my food. The customer service here is very poor and I will take my business elsewhere to avoid the headache and Inconvenience of eating at this awful service Wingstop location.

I was being waited on my young lady and I was asking a question and older woman with grey hair asked me my name and I replied what is your name this interaction occurred again where she asked me my name I replied again what is your name? I was confused as why she was interfering with the younger employee and myself!!! Anyhow she turns around and walks back towards a heavier set employee and proceeded to talk about me as though I had personally been disrespectful to the younger employee which wasn’t the case . this employee turned around and looked at me with disgust!!!! I’m disappointed as customer to be treated in this manner by this individual and the woman who she spoke to. CUSTOMER SERVICE By this Older Woman and the employee who she shared her interaction with Need Customer Service Training. I’ll Never Return Here Nor Do I Recommend This Franchise Location. Unfortunately there’s something to say about patronizing a Corporate Business opposed to a Franchise, Corporate Businesses hold all staff accountable.