Dunkin'
6755 5th Ave, 11220 - Brooklyn
Recommandé par Sluurpy:
2021
#2394 sur 3089 restaurants à Brooklyn
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Indice de Qualité Sluurpy
PROPRIETARY
Popularité
100/100
Qualité
37/100
Complétude
56/100
Plat Verifie
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📷 Photos (10+)
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Photo 1 / 10
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Avis Google
111
avis Google
I have nothing to say about the food quality coz all materials were sent from the central factory; I really want to complain the worse services at this location, I don’t see any customers were welcomed, the staffs used to show their poker faces and speaks rudely; the order mostly wrong and especially the drink always was cut off: I paid the whipped cream for my drinks but even showed them the receipt from app, they still tried their best to argue for it. Questions here: 1. Is this D& D cheating customers? For example, around $0.50 for the whipped cream for each order, how many orders got cutting off the cream and how much money they earned in a day? 2. If the online order terminal has problems - can’t print the completed order in this location, should you guys fix it? 3. Will the staffs learn how to service the customers? Same food prices as Starburst but worse services.
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Google
It’s not the best they had a guy who worked there who was really nice but I think they fired him and replaced him with a rude worker who doesn’t even know the menu or what items they have she also doesn’t make very good drinks it use to be my favorite Dunkin but now I dread even walking past
Google
I stopped here a couple of times in the morning around 11am and it took forever to order and to get my order. Probably they don’t have enough workers, so I don’t blame them because they need to process in person orders, mobile orders and pickup orders. Waiting so long for a coffee break waste the break
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Google
I don't recommend the “mango pineapple” drink
Google
Customer service‘s was stubborn and unwilling to add whip cream to the order despite it was paid for
Google
Ordered a strawberry refresher got it quick… maybe a little to quick. Was watery and had 0 flavor… Water with coloring.
Google
Let's start by saying that they do have enough staff it's just they hide in the back and leave one person in the front... you start by ordering your stuff and then you wait over 20 minutes to get your order then all of a sudden you see more staff coming out in the front to help like you should have came out from the beginning and helped this one person and you won't have over 5 customers complaining and waiting over a half-hour for one coffee
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Google
Looks like I won’t come here again because this is the 2nd time I leave after 20-25 minutes for an order . Always have 1 or 2 staff members taking all the orders which takes forever then after the long wait getting my order wrong and more time to correct the order . If I’m paying 5 dollars or more for a drink I should get it made right
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Google
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