Subway

My wife and I went here today for lunch. The lady behind the counter told my wife their toaster oven was broken. The only way to get a hot sandwich was put it in the microwave. We decided to get cold cut sandwiches. The bread did not seem very fresh. The sandwich I got was at best ok. I went into the restroom it needed to be cleaned. I won't be going back anytime soon.

Customer service was great the sandwich artist took his time didn't seem like I was bothering him he was also engaging in a conversation with me which I think is great. Coming from a former manager of subway I use to train franchise owners in Milford CT. And I look for small things like that I've always felt if you engage with the customer and you make their sandwich look great you'll have a customer for life. Subway is a great place and I believe it's depends on the store if it becomes successful between cleaning, customer service, and managing inventory are key factors. It only takes one time for a customer to say hell no. It that has a trickle effect so I definitely give this store 8/10 definitely will be back

The staff wasn't friendly. I'm not sure they even spoke one word. The girl making the sandwiches I feel like was new, slow, but also had zero help. The pink hair chick came from the back when we were almost done. The bread was chewy and difficult to even bite off. I also ordered two spicy Italians and got two BMT.

No one here seems to know how to make the melt sandwich its crazy they told me and my husband only 7 slices of cheese for a foot long yet any other subway I have been to does 12 slices and if you look it up on youtube all other subways use 12 slices if you pay more you should get what you pay for the staff of the store needs better Training