Starbucks

Whether you’re picking up at the drive-thru or in-store, nowadays with ordering ahead there are more than enough options for us consumers to pick - toppings, milks, mix-ins, etc. - to ultimately get what we want in our drinks. HOWEVER, no matter how advanced their workers are, people are people and the more complicated your order is the more likely something will get forgotten or misplaced or you’ll get too much cinnamon or not enough strawberries. It happens at large fast-food/drink chains galore, but we’ve ordered MANY times here and they get our order. perfect. every. time. Granted it’s not a complicated order but again, people are people.

Despite the fact that this Starbucks location is very busy, I’ve always had prompt, excellent service. The store is clean, the staff is friendly and always willing to share their extensive coffee knowledge, and my order has always been correct. The atmosphere inside is warm and inviting, and the outdoor patio is wonderful when the weather is warm.

Our cashier was very friendly, knowledgeable, and helpful with our large order (we got 5 breakfast sandwiches and 2 drinks). However, I watched one of the baristas make my drink incorrectly (I ordered a green tea lemonade but she used water) and when I asked her to correct the drink she just poured a little tea off the top and added a splash of lemonade, rather than remaking the drink properly. It’s definitely disappointing to spend $5+ on a venti drink and not get what you wanted.